Deposit Guarantee; Best Online Casinos. Spin Madness is an online casino launched in 2020 by Speqta Media N.V. The website is licensed and regulated by the Government of Curacao under license no. 8048 which is considered to be the best out of the four Curacao licenses.

Ruling

Found for the Casino - This player has played a game prohibited by the bonus they accepted. As such there's nothing we can do to help them.

Read our Spin Madness Casino Review.

Player's Complaint

Hi thepogg

The casino that I’m talking about is “spin madness casino” It’s not on your list and definitely should be now.

Last week I joined “spin madness casino “ and used my welcome bonus and luckily won $750 after completing the wager. After a week of sending back and forth emails with support about documents etc my account got verified and updated was told the withdrawal was in process. Then this morning at 2am I was sent an email saying that I clearly breached conditions of the bonus and they took my winnings away.

Obviously I feel cheated and definitely don’t trust this casino at all Please can you help me out in this situation

Thank you very much

5 Responses

Hi mltjesse - welcome back!

Specifically which term do Spin Madness claim you've breached?

Thanks,

ThePOGG

Hi thepogg
Sent emails from spinmadness casino support to you guys so you know exactly what the situation is
just waiting to hear back
Thanks again !!

Hi mltjesse,

Thanks for your email. To be clear you are contesting that you did not play Immortal Fruits or Book of Madness respins of Amun-Re?

Thanks,

ThePOGG

I’m not contesting that. I’m contesting That this casino makes it extremely confusing for players to know which slot they’re allowed and not allowed to play by not having a game blocker for slots were You can’t play or ionly brings your real money balance to the slot and leave the bonus money behind. I’m a member of almost every casino online and I’ve never seen this before. Just feel like this casino is a little Shady untrustworthy .And I’m extremely curious if I played both slots they said and how many spins I played and if I won anything on them
Thank you

Hi mtljesse,

Spin Madness provide a clear list of restricted games within their terms and conditions. You agreed to these terms and conditions at the point you accepted a bonus. No regulator currently requires their licensees to automatically prevent access to restricted games. This responsibility lies with the player.

Sorry we cannot be of further help.

Spin Madness Casino Games

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Launched in 2020, Spin Madness is a serious mobile casino that has garnered a lot of attention from players from different nationalities. The Spin Madness mobile casino holds a license issued by the Curacao Gaming Control Board and it is operated by the Curacao-based company Speqta Media N.V.

The reason for the casino’s success is the rich gaming selection and special attitude towards its players. The company relies on experienced software providers for its gaming selection, some of them include Habanero, Fazi, Mr. Slotty, iSoftBet, Betsoft, GameArt, Playson, etc.

Apart from its extensive gaming library, the mobile casino also offers a reliable customer support department that is available around-the-clock. Players can reach the casino’s customer support agents via live chat, email, or phone. What is more, the mobile casino is optimized to run on various hand-held devices that utilize Android or iOS.

Spin Madness

The interface of the website is easy on the eyes due to the dark grey and light blue colors. The web designers of the mobile casino do not lack a sense of humor. The emblematic nutty Professor at the forefront of the website has turned into a trademark of the virtual casino. Aside from the funny interface of the casino, we must say that the web developers invested efforts in arranging the information in a way so that players can easily find what they are looking for.

Last but not least, we cannot help but comment on the bountiful promotional offers that are on offer with the Spin Madness casino app. Mobile players can start their gambling career at the virtual casino with a bang thanks to the mouth-watering sign-up bonus. What is more, all Terms & Conditions are presented in a straightforward way.

Spin Madness Casino Slots

Spin Madness Casino App Mobile Bonuses

When it comes to rewarding its new customers for their choice, Spin Madness is a specialist. The operator knows how to retain its already existing customers, but it also focuses on attracting newcomers with its lucrative sign-up promotional offer. New registrants that deposit a minimum of €20 are eligible to claim the Welcome Bonus that includes 100 free spins and a 150% match bonus up to €1,500. At first, 50 free spins will be credited to your gaming account. Players will receive the rest of the spins in increments of 20 for 5 days.

Each batch of spins is intended to be played on specific slots, including Diamond Wild, Wolf Moon Rising, Book of Immortals, Boomanji, and Hot Spin, respectively. Players will be able to cash out their winnings accrued thanks to the free spins only after they meet the wagering requirement of 35x.

The same playthrough should be cleared to convert your bonus funds and winnings associated with it to your cashable balance. Players should be informed that bets that exceed €8 are prohibited while clearing the turnover. According to the mobile casino’s bonus terms, casino enthusiasts will have 7 days at their disposal to meet the rollover conditions.

Different games have different contributions to the wagering requirement. Most of the slot bets count 100% of their value. In the Terms & Conditions section, players will find a list of slot games that do not contribute to clearing the playthrough.

Slot Madness Casino Codes

Games listed in the Table Games category have 10% contribution, except craps, video poker, rummy, keno that have 0% contribution. Live dealer games also do not count when working on clearing the wagering requirement.

Spin Madness Casino App Mobile Banking

The Spin Madness mobile app works with several payment services, so that players can choose which one is best for them. If you decide to play at Spin Madness, you will be able to make transactions via two of the most popular payment methods, and namely Visa and Mastercard. You can use them for both deposits and withdrawals. Players should be informed that withdrawals might take up to 3 business days.

If you wish to see your cash as soon as possible, we would recommend you to use Skrill, Neteller, ecoPayz, UpayCard, or Revolut. However, if you prefer to use the good old bank transfers, you should be prepared to wait up to 5 business days after your withdrawal request has been approved by the casino. The minimum amount one can withdraw is €100, and the minimum withdrawal limit for bank transfers is €350.

As for the maximum amount one can pull out, it is set at €5,000 per transaction and €10,000 in every 10 business days. Talking about withdrawal limits, we should mention that the amount of the minimum deposit is €20. It is important to inform players that the mobile casino accepts several currencies, including EUR, USD, CAD, AUD, SEK, NOK, and RUB.

All of the withdrawal methods are also available for making deposits. In addition to that, the Spin Madness mobile app also accepts deposits via Neosurf, but this method is not eligible for withdrawals. However, it is the preferred choice for players that would like to remain anonymous. All payment methods that can be found at the Spin Madness mobile platform are among the most trustworthy ones. To top up gambling experience, the mobile casino does not impose any charges on withdrawal requests.

Spin Madness Casino App Mobile Games

The browser-based casino offers a profusion of games that appeals to every aspiring enthusiast. All games are carefully enlisted in different categories. In that way, players will not meet any troubles in finding the type of games they would like to play. To make things even easier, there is a search box in which you can just type the title of the game you wish to indulge in. Casino admirers can choose from more than 700 different titles.

Slot games occupy the biggest part of the operator’s gaming catalog. If slots are your cup of tea, you will be more than happy with the games included in this category. These feature various colorful themes that can lift your mood. Among the most popular titles are Gold Vein, Majestic Megaways, Sheriff of Nottingham, Great Panda, Sun of Egypt, Book of Sun, Sunny Fruits, Spinosaurus, the King, and others.

If you tap on the main menu button, you will see a button called “Macau”. It features a number of Asian-themed slots such as Moon Sisters, Katanas of Time, Golden Tiger, Fu Cai Shen, Asia Wins, Pearl of the Orient, and others.

If you are on the hunt for big prizes, we would recommend you to try your luck at the slots that feature progressive jackpots. Currently, the Spin Madness mobile app offers a modest selection of just 3 games, and more precisely Lucky Lady, Absolute Super Reels, and Neon Reels. Despite the tight number of games in this category, casino mavens are given the opportunity to play for life-changing prizes.

Table games are also not excluded from the Spin Madness’ catalog, but we should admit that their number is quite modest. However, the most widespread casino table games such as baccarat, roulette, and blackjack are included in the selection. Some of the most popular titles to be found in this category include European Roulette, American Roulette, French Roulette, Big Win Baccarat, Hi-Lo Blackjack, Live Automatic Roulette, etc.

Unfortunately, the gambling operator does not offer dice games and poker in this category. Poker mavens will also not enjoy an abundance of titles of their favorite games, as there are only a few variations of poker, and more precisely American Gold Poker, American Poker, Caribbean Beach Poker, Magic Poker, and Turbo Poker. As for video poker, there are 2 variations of the game, and namely Joker Poker and Jolly Poker.

Spin Madness Casino Avis

In case you are dreaming of playing at home while having the same unique atmosphere as in an actual land-based casino, we are more than excited to inform you that you can enjoy the live dealer table games that are available via the Spin Madness mobile app. The games feature a high-quality video stream on all portable devices.

App Security and Licensing

The Spin Madness casino app is a fully regulated casino, holding a license issued by the Government of Curacao. This means that players should not worry about the legitimacy of the casino. What is more, the operator published the number of its license and the company registration number at the bottom of the casino’s main page. This allows players to conduct their own research.

All games offered at the Spin Madness mobile casino utilize a random number generator (RNG), meaning that the casino operator cannot manipulate the outcome of the games it offers.

As a law-abiding gambling operator, the mobile casino restricted the following countries: Aruba, Belgium, Bonaire, Curacao, the Czech Republic, Denmark, Hungary, Ireland, Israel, Italy, the Netherlands, Romania, Saba, Serbia, Singapore, Spain, St. Martin, Statia, the United Kingdom, and the United States.

The mobile casino adopted the so-called Secure Socket Layer (SSL) technology to protect its players’ sensitive data. This is an important aspect of the Spin Madness mobile app as players can be sure that the information they are required to provide will not be abused by a third party. For further details, players can visit the Privacy Policy section.

As a reputable casino, the gambling operator also provides help to all the players who are at risk of developing gambling addictions. To prevent minors from joining the gambling activities offered at the Spin Madness mobile platform, the gambling operator utilizes age protection software such as NetNanny and CYBERsitter.

App Verdict

When all is said and done, the Spin Madness casino app is a good choice for all those players who want to play at a safe virtual casino. Even though there are some gaps in the selection of games, slot fans will be enticed by the great diversity of video slot games. In addition to that, the sign-up bonus is bountiful enough to make you forget about the lapses within the operator’s gaming catalog.